REFUNDS

When a refund is requested, a refund request form must be submitted.

The refund policy is as follows:

• Each refund request will need research and there is no guarantee of a refund;
• Request must be received within 30 days of permit/application submittal;
• Request must be made by original payer;
• Final refund amount must be more than $10.00; No refunds will be issued for $10 or less;
• All refunds will be subject to a $37.50 processing fee and/or staff time spent on the permit/application. This amount is based on the hourly rate for the department.
  • Staff time spent can include but not limited to:
    • permit/application set up/intake, reviewing permit/application, correspondence with applicant(s)/property owner(s), plan review, inspections, etc.
• Planning Department hourly rate is $160.00; Building Department hourly rate is $160.00.
• Local Community Development surcharge will not be refunded.